But there's something different about my new hiking boots.They're not made of leather but a form of tough, hard microfibre.
Non-leather shoes, yes, you read that correctly. You might think it's a non-sequiteur but take a look at the photo, even dogs think my boots have a great smell.
Vegan Wares, 78 Smith St, Fitzroy
Vegan Wares opened in 1995 and has been making stylish, cruelty-free shoes and boots ever since. In their Smith Street shop, staff will fit you with one of their stock styles or happily make your chosen style in whatever colours your heart desires.
I bought my Vegan Ware shoes many years ago and was seeking to find out how long I could make them last (not because I'm cheap but to test the case). Both times I went back to the shop to enquire about fixing my shoes up and before even stating why I was there I was treated both times with absolute contempt by the female proprietor the first time and this week by the male proprietor with even greater contempt. Would never go back to buy one thing from these people, they wouldn't know customer service if I beat them into submission with it! Back home they'd be out of business by now, they don't deserve your dollar either.
Interesting to read the poor service comment as I have experienced a similar issue with their serious lack of after sales service. On a recent visit to Melbourne, I purchased a few pairs of shoes from Vegan Wares. Living interstate, the shoes were required to be posted to me. One arrived with a nail piercing through the shoe cavitity up under my toes and were unable to be worn. I called to say I needed to post them back for repair/replacement. However upon enquiring about postage reimbursement costs etc after paying many hundreds of dollars for NEW shoes, my enquiries were ignored and the shoes simply returned with the nail reefed out leaving behind a massive hole on the inner lining.. No note, no calls returned - frankly disgusted by the lack of service. Will be taking my business overseas from here on in as I would rather pay for service than support a local company which has none. Sad as they clearly know they have a monopoly in the local vegan market.