Did you complain to management about the poor service? If you had moved you should have found a shady spot to stand and let one of the staff know. Prior to change of ownership the Office was in Edwardstown (I think it was at Clem Smith Motors) Sadly the circuit was sold after the death of Clem Smith. It would not have been him that ran the experiences though. Racing Cars are manual so I'm surprised if there was any automatic cars there. They would not have known about the problem with the transporter when booking were made - it may have only happened the day/night before, even that morning.