TreeClimb - Interview

TreeClimb - Interview

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Posted 2018-11-15 by Temafollow
With thanks to Grays PR for the interview opportunity.



It may have been just a bit over a month since they first opened their doors to Adelaide's first inner-city adventure playground, but it hasn't taken TreeClimb too long to become a cult favourite among adults and kids alike!

With an impressive layout of seven courses that are designed to accommodate varying capabilities among kids and adults, TreeClimb is situated amongst the lush greenery of the Adelaide Parklands and can offer visitors with a unique balance of relaxing views and a thrill for adventure with their plethora of options to get the most out of this highly popular adventure playground.

Whether you've become an avid regular or are yet to try out the beauty of this space, the e-interview that I carried out with General Manager Danni Robson might help give some insight and inspiration for you to continue supporting this wonderful new business in Adelaide:

Tema: Who are the faces behind TreeClimb?
%%Seb Packer – Owner
Danni Robson – General Manager
Travis Hobbs – Experience Manager
AMAZING crew leaders and staff members %%

Tema: What inspired you to open such an epic adventure park?
Dani: Adelaide was crying out for something innovative, fun, and mostly – something that gets us all outside again!

Tema: How long has this project been in the making?
Dani: It took almost 4 years of planning and approvals – so day one was a pretty special day!

Tema: What do you hope for your visitors to experience, when they undertake a course at TreeClimb?
Dani: Our favourite part is seeing them when they arrive and begin the course, and then seeing them at the end. It's honestly that real change in people that you see – their confidence levels skyrocket and they are really proud of themselves, and we think that's something really special to be a part of.



Tema: What do you think helps make TreeClimb stand out from other recreational outdoor spaces?
Dani: TreeClimb is Australia's FIRST inner-city aerial adventure park. There's literally nothing else in Australia like TreeClimb – the beauty of it is how easily accessible it is and it's making use of our amazing inner-city parklands!

Tema: What would you say to someone who has never undertaken such an adventure before and is concerned for their safety / fitness abilities?
Dani: If you can safely walk around, and can safely and comfortably fit into a harness, you are generally okay to give TreeClimb a go! The courses progress in level of difficulty, so we you start with the practice course, Green, Blue, Red and eventually work your way to the Black! Our staff are all highly trained to ensure you get the most out of your experience and you will be in their capable hands at all times!



Tema: Do you offer educational sessions to schools and if so, what do these sessions entail?
Dani: The Children's and Grand course both feature an 'education trail' which involved plaques around the tree tops, detailing information about the history of the park lands, the history of Adelaide, and the various flora and fauna that call this space home.

Tema: What kind of training has your team undergone, with regards to supporting the visitors through this adventure?
Dani: Our crew have undergone extensive training on the equipment, safety, customer service and procedures in place for coaching participants through the adventure. We perform regular upskilling and on-the-job support as we meet new participants along the way!

Tema: Are you a disability-friendly venue? If so, what are some accessibility features that you'd like to highlight? If not, do you intend to offer something in the future for those with disabilities to enjoy a TreeClimb experience?
Dani: Although we hold a disability exemption for the course itself, our eco hut and the ground below the course are friendly for anyone and everyone to freely walk below with a barista-made coffee, cold beverage or snack from the café.

Tema: What would you say are the basic rules to tree climbing?
Dani: Don't look down? Haha! No honestly, we encourage people to throw caution to the wind and just give it your best shot – there is no better feeling than that of accomplishment when you get to the end of the course!

Tema: What would you say is a very popular part of TreeClimb so far? What have caught people's attention the most in either / both courses?
Dani: The Zip Lines are definitely a fan favourite, especially because that is literally the only way down! After accomplishing all the obstacles on each course, the free feeling of a zip line across the Park Lands is a great reward, and definitely has been a highlight for participants.



Tema: How did you find the 1st week of TreeClimb being open? What have you found rewarding?
Dani: Since our official opening on October 6, we have seen close to 4,500 climbers come through the tree tops! The most rewarding part (aside from seeing TreeClimb come to life), is the smile on the big and little kid's faces when they realise they've done something they didn't think they were capable of.

Tema: Is there anything else that you'd like your customers / our readers to know about TreeClimb?
Dani: We are in the process of developing school programs for 2019 in collaboration with ACHPER. This will encourage groups from all over SA to join us and contribute towards their school curriculum!



Official website
https://treeclimb.com.au/

Social media
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#adventure
#family
#family -attractions
#greater_adelaide
#nature
#parks
#sport
%wnadelaide
188875 - 2023-06-16 03:13:28

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