Most of the zany action takes place at the hotel in a fictitious town called Zubrowa with humour and for a change, great dialogue. It combines criminal activity and oddball antics with humour.
Zero, the Lobby Boy played by Tony Revolori, shares the leading role with M. Gustave (Ralph Fiennes) the concierge who runs the Hotel with his unusual set of rules.
Zero is employed on one months probation and soon attracts the attention of M. Gustave who not only takes him under his wing, but takes him into his confidence. Zero is so taken with his new master he pencils a fake moustache, which is sometimes crooked.
Among M. Gustave's many roles he takes it upon himself to satisfy the sexual desires, with the up-most discretion, of his older, blonde guests, one of his favourites being Madam D, a widow aged 85 who has been coming to the hotel for 18 seasons. She dies at the most inconvenient time and M. Gustave is convicted of her murder.
He attends the funeral to discover he has been left the her most priceless possession, 'The Boy with an Apple,' even though this is only a fraction of her wealth. Later he discovers she has leaves him all of her estate which is substantial. The rest of the relatives have murder on their minds which leaves a high number of people dead, but not our lobby boy.
M. Gustave has a motto which he teaches his staff, ' Rudeness is a manifestation of fear'. But on two occasions he becomes very fearful, with dire-consequences. On the first of these occasions he ends up in jail, as it turns out, a good place to be. As the relatives kill each other Zero's girlfriend, who is a cup-cake maker, hides a knife, spoon and fork in icing which is delivered to the jail and after lots of digging M. Gustove escapes.
Meanwhile the Hotel become the headquarters for an invading army which is sadly closed after the war, and falls into disrepair.
But the story doesn't end there. Remember M. Gustove. For a second time he is very rude which has very bad results indeed. There is so much action, a second viewing is recommended.
The facade of the hotel resembles a wedding cake. It bares a remarkable resemblance to the Palace Hotel in Bristol in Karrlowery. The art decor interior was shot in a now closed department store in Gorlitzer, with the action set around the 1930'.
Wes Anderson is a well known director to audiences, as too is Ralph Fiennes, who for the first time with wonderful results, takes on a comic role.
This is comedy at its best and highly recommended by this reviewer and indeed many others.