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Support During COVID-19

Home > Adelaide > Family | How To | Lists
Published November 18th 2020
We will get through this together
South Australians will get through the COVID-19 pandemic together and various support is available during this time.

financial support

If you are required to get tested and self-isolate, you may be eligible for the State Government's COVID-19 Cluster Isolation Payment. A single payment of $300 is available for those who have lost work and do not have paid leave or income support. In addition, up to $1500 is also available from the Australian Government's Pandemic Leave Disaster Payment. Click here for more information about eligibility.

mental health support

If you are feeling worried, you can access the help you need through South Australia's Mental Health Support Network either by calling 1800 632 753 or through online chat. This is available between 8am and 8pm every day. Operated by Uniting Communities counsellors, they can provide counselling, arrange referrals and provide follow up calls to check in on you.

If you are experiencing personal hardship and need advice on short-term accommodation options, you can contact the Relief Call Centre on 1300 705 336 or via

If you are worried about your safety at home, you can contact the Domestic Violence Crisis Line on 1800 800 098. Both counselling and support is available for those experiencing domestic or family violence. Check out Break the Cycle for more information. Remember that you are allowed to leave your home to escape harm.

preparing for covid test

If your child gets scared in clinical settings, here are some tips by SA Health on how to prepare them for a COVID-19 test.
1. Describe what they can expect before heading out.
2. Let them know that staff will be wearing masks, caps, gowns and gloves as protection.
3. Keep them distracted during the wait.
4. Explain that staff will put a little stick with a soft end in their nose and mouth which would not hurt but might feel funny.
5. Plan a fun 'reward' at home after the test.

If you need translated resources about COVID-19, a variety of videos, audio recordings, fact sheets and posters are available in a number of languages. You can access them here.
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Why? We will get through this together
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