"What the Pottery Barn?"
"You mean the one Rachel goes to on Friends?"
"Oh my gawd yes! The one with the apothecary table!?"
"You have to tell us what it's like!"
It's like the store has an aura of desirability and legend about it that's given it, for want of a better phrase, iconic status.
"Pottery Barn is a little more on the traditional side with timeless pieces that will really last a lifetime," she explained, "West Elm originated in Brooklyn, so it's probably a little bit more of an industrial vibe, a little more 'city' but still with a lot of handmade qualities.
"We have a lot of Etsy artists who work with us and we've even got some local Brisbane artists working in collaboration with West Elm. Wherever West Elm stores are they use works by local people, which is really cool and different.
"Pottery Barn Kids is just a beautiful little piece of heaven packed with the sort of thing you normally don't see for kids which is stuff the kids would love but it's still timeless. It will last through their lifetime and even, for example, a chest of drawers that would do in an adult's room."