Like a kite it soared on the wafts of pleasure and pique alike - its body splayed out and gleaming gingerly with the creamy contentment of seated diners; its tether, a fluttering line of hungry customers growing disgruntled and impatient with the wait. The offshoot of PappaRich in Castle Hill made for a really colourful sight when we arrived. The queue outside was thick with a waiter trying to pacify the slowly building whirlwind of displeasure. Inside, fluffier notes of appeased appetites prevailed. The restaurant spread in two halves with tasteful decor - indoors, under hanging pots of ivy and fern, and wooden Chinese lamps, the tables were brimming with business; outside too, the dining area, under a glass roof and sectioned by tarpaulin walls, was completely overrun with activity.
The restaurant is located on the third level of Castle Towers (parking, therefore, isn't a big headache for there usually is ample space in the mall's parking lot). Still in its nascent stages, having just opened in May 2018, the restaurant seems to be progressing fast in the footsteps of its predecessors. Their reputation hinging on producing refined replications of authentic Malaysian food as promised by the brand, franchisees Grace and Zhen flit around with palpable anxiety on their faces.
Dining area beyond the confines of the restaurant(Photo by Writer)
Once comfortable at our table we quickly jotted down the numbers of our choices onto the provided sheet. Yes, for those who haven't been to PappaRich yet, this is a convenient way to place your order and skip the chance of missed out or mistaken orders. There is a column for the serial number of the dish (stated clearly in the menu), quantity of order, and any remarks whatsoever. Our courses served, it is time for survey. The SST(service, sight and taste) scores are as follows:
Mango Mania and Watermelon Juice (photo by Writer)
Service - Prompt and within promised time limit. We would have appreciated a bottle of water at the table but did not mind much as our drinks were served within 5 minutes. And all else followed quickly, except for the roti telur which we had been informed would take a little over 20 minutes to be readied and thus, it appeared last but not late. So no big errors there. 7.5/10 for services sans water!
Sight - Three dimensional photocopies of the pictures in the menu. From drinks to starters to main course, clones of the parent pictures were served. The resemblance and uniformity between the served dishes and the PappaRich photos have never failed to amaze me at the acumen at play in the cooking and plating process. A 10/10 for the delectable beauties before us!
Taste - Little tricky but the ultimate game changer. Our drinks, watermelon juice for me and mango mania for my husband, were cheery. The latter was a mango blend with lychee, coconut jelly and watermelon spheres. We couldn't resist ordering the newcomer, Papparich Signature Quail, along with nuggets with chips for starters. The chicken nuggets and the chips were at their usual crispy best. As for the Quail, the sweet sauce was lovely, the portions generous but the flesh was overcooked and thus, rendered stiff rather than succulent dampening our excitement over it.
Pappa Special Nasi Lemak with Curry Chicken and Sambal Prawns and Curry Laksa (Seafood) constituted the main course. Wholesome meals in themselves, both dishes had been served with a liberal hand. The Nasi Lemak was a platter of chicken curry rich in a coconut and coriander gravy, spicy sambal prawns, sambal, peanuts, boiled egg, cucumber slices and a spoonful of anchovies all looking devotedly up to unite with a pious looking hillock of rice. United, they stood forth as a delicious team. The Laksa broth was dense, sunny and held tightly by prawns, mussels, fried eggplant, bean curd skin, fish cake, tofu puffs and bean sprouts in a formidable handshake. Loved it thoroughly!
The last to make it to our table was Roti Telur with dhal, curry chicken and sambal. The roti was soft and fluffy with a hint of sweetness and egg filling inside. The sambal and chicken curry were the same as served with Nasi Lemak. It was quite heavy. Unless sharing, it can easily pass for a good breakfast option for a single person. An 8/10 for the good food!