Paesano Italian Restaurant attempts to give itself a reputation of above average Italian cuisine. However, it fails to satisfy this reputation.
Image courtesy of Paesano Italian Restaurant website
While the menu is decidedly extensive, and the wine list is of a vast nature, the quality of the food is comparatively to be more like that of Sophia's standard, rather than the up-market Italian cuisine it claims to be. Having said that, however, is a being a bit generous, because on occasion, the quality has been poor - there does not appear to be any measure of quality control or consistent standard with the food being served. A distinct lack of care by the chefs/cooks emanates from almost every plate.
What mars the mood for diners is the extremely long wait for the food to be delivered to the table after being ordered. When I was there, my friend and I were due to see a movie an hour and a half later, and yet, the food (pizzas) were only delivered fifteen minutes before the start of that movie. On top of that, when we repeatedly asked what was causing the hold up, we were constantly told "I can see your order just coming out of the oven, so it won't be too long". The waiter was either hallucinating or lying. Either way, it was a disappointing and rushed experience, trying to swallow food at the speed of light in order to make the movie. What must be noted, is that all the restaurants in the vicinity of the Village Cinemas at Knox Ozone are all patronised by customers prior to seeing movies, and yet only Paesano Italian Restaurant has a timing problem.
On top of the dissatisfactory, and (on some occasions) even rude service, is the fact that the outside tables are unstable. The only benefit of this is that because the food takes so long to arrive, that stabilising the table by oneself (because the wait staff don't care enough to do it), provides patrons with some entertainment to pass the time.
Thus, for all intents and purposes, should you plan to attend this restaurant, leave longer than 1.5 hours between the sitting down, and the start of the movie. Or, more advisedly, attend a different restaurant.
Agreed 100%. This restaurant changed management a little while ago and used to be amazing. Now our food took over an hour to arrive, then half of it arrived and that half had finished eating before the rest of the food arrived. We complained about the service and received a couple of free desserts, but had to argue, nothing was offered despite our clear disappointment.
Highly recommended that you visit any other restaurant in Knox Ozone, avoid at all costs!