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5 Online Services Providing Mental Health Support and Services

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by Gillian Ching (subscribe)
I'm a freelance writer living in Brisbane who loves exploring quirky places with my dog. Join me on my quest to find, experience, and share fun things to do and interesting places to go.Please subscribe if you enjoy the articles.
Published May 7th 2020
You are not alone
Living through a pandemic is not something many of us have experienced or ever expected to have to face. The speed and magnitude of the COVID 19 pandemic impacted everyone and significantly changed our lifestyles including our work, our homes, relationships, and education.

Photo courtesy Christopher Lemercier

It's only natural that such an event can affect our emotional and mental health with immediate concerns over food supplies, home security, health and well-being, income and business security to name a few.

It's good to know that a range of experienced and reputable online services are close at hand to provide emotional and mental health services.

Beyond Blue
Beyond Blue provides information and support to help Australians achieve their best possible mental health, whatever their age and wherever they live.

Beyond Blue offers Coronavirus Mental Wellbeing Support Service. The Beyond Blue online forums are also a way to connect with people online, in a safe and anonymous environment, to discuss anxiety, depression, suicide and a range of life issues.

Photo courtesy Finn

Lifelineis a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.
You can contact them by phoning: 13 11 14 (24 hours/7 days).

Simply text: 0477 13 11 14 (6pm midnight AEDT, 7 nights)
Chat online: (7pm - midnight, 7 nights)

Alcoholics Anonymous
Alcoholics Anonymous is an international organisation which aims to help others to recover from alcoholism.

AA's online meetings come in a variety of formats including real-time chat, email meetings, telephone chats, A/V meetings using Skype or other applications, and discussion board meetings. Some are targeted toward specific groups: women, military, deaf/hard-of-hearing; and there are meetings available in several languages. Many have regular schedules, and some are 'catch-as-catch-can', with members posting when there is time and a burning desire.

DV Connect (Domestic Violence Services)
As well as the immediate health and financial concerns from the pandemic which disrupts social and physical environments, some people are also at risk of emotional abuse and violence particularly while they are staying in their homes.

DV Connectis a service to help women, men, children and pets find pathways to safety, away from domestic, family and sexual violence. They provide emergency transport and accommodation, safety planning, crisis counselling, intervention and referrals. DVConnect Womensline1800 811 811 and DVConnect Mensline 1800 600 636

Photo courtesy Priscilla Du Preez

Kids Helpline
While adults are adjusting to a new normal, so are our kids. Just coming to understand the outbreak of an infectious disease is scary enough but add to that changes like not seeing their friends, closed playground equipment in parks and of course, homeschooling can be all tough.

Kids and their parents can reach out to Kids Helpline, a free, private and confidential 24/7 phone and online counselling service for young people aged 5 to 25. Counselling is currently offered by phone 1800 55 1800, Webchat, and email anytime for any reason.

Counsellors are available to talk through a range of issues including friendships and relationships, family issues, bullying and cyberbullying, school and study stress, gender identity, sexuality, mental health, feeling sad or upset, body issues, or because they're feeling unsafe.

So if you or you know someone who is might need help during this or at any time, help is at hand. You are not alone.

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Why? Mental Health Services
When: Anytime
Where: Online
Cost: Free
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