I am a freelance writer trying to make my mark on the world, living in the beautiful town of Noosa, on the Sunshine Coast.
Published September 17th 2012
A mad Mexican meal that's just a touch more mad than Mexican
The arrival of Mad Mex at Sunshine Plaza, Maroochydore heralded something different to the McDonald's and the KFC's that seem to litter the Sunshine Coast.
A chance to buy Mexican food made in front of you is something that more than a few people would enjoy, because, let's face it - unless you're catering for a few people, sometimes it's just not worth the hassle of making them at home.
The franchise offers a small range of Mexican fare, from nachos to burritos, to soft and hard tacos and all of them look delicious up on that board. The beauty of Mad Mex though, is that you can customise your order.
The order process itself was a little daunting and only became easier once it was explained that it was 'just like Subway'. The staff were a little too quick with the questions though, making this first timer a little overwhelmed.
Once in the swing of things however, the ordering turned out to be quite easy, as long as you didn't mind asking for the things you wanted. This was especially apparent when ordering two of the same nachos; myself and a friend ended up with two quite different meals.
Paying for the food was more difficult than ordering it. The first meal was paid for with little fuss and then, when a problem arose on the till system, there was not a word to this customer; not a friendly 'I'll be with you in a moment' or a, 'can I put your order through while we're waiting'. This customer was left waiting in silence as two staff members talked about their weekend while trying to figure out how to open the draw.
Despite this however, the food itself, while a little sloppily presented was not terrible. Our dining experience certainly wasn't the most pleasant meal I have eaten, but I'd happily give it a 6/10, with a friend giving it a 6.5/10. It is definitely nice to see a new franchise on the coast but it might have been a better experience if only a few little issues were addressed.