Subscribe      List an Event or Business      Invite a Writer      Write for WN      Writers      Other Locations
list an event      1 million Australian readers every month      facebook

Hotel Urban Brisbane

Home > Brisbane > Bars | Dinner | Hotels | Restaurants | Wedding Venues
by Sarah Says (subscribe)
I am a marketing and communications consultant and freelance writer. Living on the Gold Coast in Australia. Check out my website www.sarahsays.com.au or follow on Twitter @WENGoldCoast
Published October 8th 2014
More Than Just A Hotel?
I have just come back from a one night stay at Hotel Urban Brisbane and I have to say I was massively impressed - I believe it is the best place I have stayed in Brisbane so far. Their tag line is "more than a hotel", so what does that mean, and how do they do it?

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business


Where is it?

Located on Wickham Terrace, the hotel is directly across the road from the beautiful Roma Street Parklands and just 5 minutes walk to Queen Street Mall and the Brisbane CBD which offers loads of dining, entertainment and shopping. You are looking at around 20 minutes walk across the Victoria Bridge, to enjoy the cultural and entertainment district of South Bank. Transport wise you are well connected also, with it being just 10-minutes walk to Central Station and Roma Street Station, which has direct links to Brisbane Airport and the Gold Coast. Plus, the free Brisbane City Loop Bus stops right outside the hotel. So, whether sport, socialising or shopping, you are right in the heart of the action.

Arrival and check-in was simple and took just a few minutes - no forms, waiting or deposits, just a swipe of a card and that was pretty much it. We were given a pass for the private car park ($15 for 24 hours) and given the keys for the room. The lady checking us in was professional, yet casual and chatty, which I really liked, plus she upgraded us to a king room and gave me a free bottle of wine - a very good start.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Lobby and Reception


What are the rooms like?

We were upgraded to a king room which was excellent, each room, although not huge, comes with everything you need, complete with a few extra touches of things you would like. Every room has a private balcony or terrace, ours looked out onto the Brisbane skyline, which was very impressive. They all have air conditioning, cable TV, a minibar, bathroom with shower, tea and coffee making, free toiletries, hairdryer, desk, reclining chair and table, balcony seating, ironing board and lovely fluffy robes and slippers.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
View from the balcony


Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Zzzz Zzzzz


They have room service which is available from 6am to 10pm daily - which we sampled after a few drinks, just before 10 and the food was great and well presented, even though it was just before they were due to finish. Plus the beds, which are their signature Urban Snorer beds, are extremely comfy, with crisp white clean sheets and full pillows.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Hotel Room


We paid $139 for the room, but it varies based on when you book and what night. You can see their package deals here. Plus they have lots of promotions and deals, so it's worth checking their website.

What facilities do they have?

They have a large outdoor Pool and Spa surrounded by a funky colourful sun deck with relaxing gazebos and sun lounges. If you are fitness inclined then they have a 24-hour gymnasium, affectionally known as "jim" and a business centre in reception with free computer and printer access. The lobby has loads of comfy seating areas where you can sit with a coffee and relax, and take in the buzz of the reception area - an excellent place for people watching.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Amazing pool and decking


Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Spa


Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Relax in one of the gazebos


They have a private car park but it's is possibly the worst aspect of the hotel, as there are pillars galore, which even for a small car, like what we have, it was really tough to navigate around. I'm not sure how large cars would cope.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Carpark


What is the restaurant and bar like?

The restaurant and bar area with lots of indoor seating, and a large terrace overlooking Roma Street Parklands, is for both hotel guests and the public. It is open for breakfast, lunch and dinner and takes its culinary influences from Asia and Europe. Apparently a local favourite, and I can see why, as you have a great menu, loads of different seating, high and low, where you can take in the Brisbane City air. I loved the chic subtle decor, and the comfy seats and friendly staff. We didn't eat there but we had a few drinks in the bar, and although only 6pm, there was already a great atmosphere.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Restaurant and Bar area


What makes it "more than a hotel"?

I guess when you really like somewhere, it isn't just one thing that makes it stand out. For me, the little touches are what makes it "more" than a hotel. The humorous, but true, message on the slippers, the free wine and upgrade, the friendly staff, the extra benefits like the robes and free perfumes on reception, and that you can buy the bedding, so you can take a little bit of the comfort home with you.

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Very wise slippers


Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Free perfume on reception


What else makes it "more" - well it offers a full restaurant and bar, it caters for weddings and parties, plus business meetings and corporate events. But what I really like is that although it is extremely professional and everything is done to a high standard, it doesn't take it's self too seriously. It has fun cheeky messages on things around the rooms and hotel, one of my favourites was the self deprecating "award" they have given themselves for "worst car-park".

Urban hotel, Brisbane hotel, Brisbane, luxury hotel, restaurant, bar, functions, weddings, pool, spa, gymnasium, business
Free wine - the way to my heart


They are fully social with presence on Facebook, Instagram, and Twitter. Plus they have a newsletter so you can keep right on top of last minute deals, news, competitions and offers.

They have hotels in Sydney and Melbourne - I would certainly be happy to stay in either on my next city break.
Help us improve  Click here if you liked this article  12
Share: email  facebook  twitter
Why? A Wonderful Stay in The Brisbane CBD
When: Contact for availabilities
Phone: 61 7 3831 6177
Where: 345 Wickham Terrace, Brisbane QLD 4000
Cost: Various see website for rates
Your Comment
Articles from other cities
Featured
Foodi Photoh Classie
Top Events
Popular Articles
Categories
Lists
Questions