Formerly known as Traders Hotel Puteri Harbour, Hotel Jen is part of a worldwide rebranding by the Shangri-La International Hotels group for their line of Traders Hotels. I had the good fortune to stay at this hotel during both its Traders and Hotel Jen eras, and I must say that I enjoyed both experiences.
Overlooking the scenic Puteri Harbour Marina in Nusajaya, the four-star hotel's location is just a short drive away from Legoland, while SanRio Hello Kitty Town is just a quick stroll from the main lobby. Otherwise, the area is still in development - surrounded by construction sites, it is growing with the area, and I could feel the difference between my first visit in early 2014 and my recent one in early April 2015. It's definitely getting busier, with more tourists coming by even on the weekdays.
The hotel is way bigger than you would expect. Comprised of three main blocks, there is a lot of walking involved, especially if your room is located nearer to the pool and rooftop bar. So far, I have stayed in rooms in Block 2, once overlooking the harbour (lovely view) and another one facing the shopping and dining precinct below.
There is a consistent marine theme throughout the hotel, with soft sandy shades of beige, accented by blue tones. The reception area is a collection of smooth, wave-like patterns, and fishes adorn the walls of the hotel rooms. A fitting motif, considering the harbour just next door.
I stayed in a deluxe twin bedded room. All guests get access to free wi-fi, which is great! The beds are comfortable enough, though the pillows were a bit too soft for my liking. I had a good night's sleep for all my stays here. One thing that irks me though is the way the beds are sitting on little wheels - if I prop up the pillows to sit up in bed, it will jerk away from the headboard. Some of my colleagues who stayed in different rooms also complained of bug bites and rashes after spending the night - however, I didn't experience this
The bathrooms here are marvelous though. I really enjoyed soaking in the bathtub, and the shower pressure was great. Among the amenities you will find in the bathroom are shampoo, bath gel, bar soap, conditioner, body lotion, and cotton buds. If you forgot to pack your toothbrush, never fear! The hotel provides a simple toothbrush and small tube of toothpaste.
If you ever stay here, my advice is to visit the pool. It is definitely one of the more luxurious hotel swimming pools I have ever been to, especially at dawn, with the sunrise casting shades of blues and pinks onto the water. If swimming isn't your thing, there are also lounge chairs to relax on while enjoying the view of the harbour below. And when the night comes, the Skybar is open for drinks in the cool breeze.
While there are a few eateries and restaurants in the mall level below the hotel, nothing beats a continental breakfast buffet. Th Harbour Cafe's breakfast spread is quite extensive, with a variety of cuisine to choose from. From salads, cheeses and cold meats, to nasi lemak, porridge, and steamed buns. The egg station is always a favourite (I ordered a sunny side up and it was the best I have ever had - perfect balance of crisp underside and runny yolk), and the pastries, waffles and pancakes were great as well.
If you ever need to find a place to stay in Nusajaya, Hotel Jen is a comfortable place to stay in, with great amenities. I would go there again just for the pool, personally.