Eyeing off other customer's burgers, I thought that the buns looked quite oily, so opted to have the burger in salad form instead. This resulted in a huge serving of salad- more than could ever reasonably fit inside a burger.
I ordered the 'Sam-brero' naked burger, which comprised of chicken with lettuce, tomato, cheese, a few corn chips topped with a dollop of guacamole. As a salad, it was served on a bed of quinoa and shredded cabbage. The below picture does not do justice to the depth of the bowl.
Some aspects of Hello Sam are self-serve. They do not offer table service, so you are required to go to the counter to order and pay, as well as retrieving your own cutlery and water. Given the diminutive size of the cafe, this is not a huge imposition.
Could their burgers be considered gourmet? Their branding would have you think so. As far as I could tell, the main difference between Hello Sam and burger joints like Grill'd and Burger Edge is the marketing. With similar menu items at comparable price points, Hello Sam is in good company with chain fast food joints.