Debra, a stay-at-home mum of three, loves experiencing and sharing all that Brisbane has to offer; especially southside secrets.
Published February 26th 2013
Brisbane's newest indoor playground
With all the wet weather we've been having, Hello Let's Play Fun Center couldn't have opened at a better time. Located on the first floor of the old Myer building in Coorparoo, Hello Let's Play is Brisbane's biggest indoor playground.
All new businesses have a few hiccups in the beginning. Hello Let's Play is no exception. There have been a few challenges. Lack of air-conditioning is a big one, which management are currently working on. They have also listened to their customer's feedback (good and bad) and made any appropriate changes.
I took my four year old to Hello Let's Play this week. The cavernous space is filled with obstacle courses, jumping castles, ball pits, and more. We headed to the toddler Fun Zone first. Here we found swings, slides, scooters, ride-ons, and a musical boat; all sized for little ones.
Next we crossed the room to Planet 300, another play area suited to children aged three and up. The slippery dips here were a big hit, especially the one that slides into the ball pit. Another highlight for my daughter was shooting foam balls across the play area with a ball shooter. There's also a small indoor court with artificial turf for ball games, complete with oversized, soccer goals and low-hanging basketball hoops.
The website also mentions a Game Zone with coin-operated arcade games for tweens and teens. I'm not sure if this has been set up yet. If it has, it is well hidden. Hello Let's Play has big plans for the future, including disco parties, dance classes, and art classes. Click here for more information.
Until the air-conditioning issue has been resolved, Hello Let's Play is offering an introductory price. Entry costs $7 per child including a kid's meal. Adults pay $3.50 which includes a free coffee, tea, or juice. The small, on-site cafe offers coffee, cold drinks, and snacks, such as sushi, sandwiches, hot chips, muffins, and more.
Socks must be worn by children and adults inside the play centre. Parking is plentiful.
I totally agree with the comments on this page and am amazed that this was so long ago and yet the issues still remain. I long for a wonderful play centre in Brisbane but yet to find one. Lollipops is ok but overpriced, however at least the food is good and good value. This place is terrible. There is no food at the moment other than some snacks and we made the mistake of not eating before we came. The chicken sub that was heated up for me was half cold and therefore I will probably get food poisoning as I took a couple of bites and then realised. The place had a dirty feel to it, the toilets were awful, and I have no idea how teenagers could be entertained here. My son is 5 and yet there wasn't much challenging here even for him. I would say maybe a maximum age of 8, and that is pushing it. No one clears tables or rubbish and we were here on a non busy day. I wonder when or where the photos were taken for this place as it doesn't look like that?? Where were those 3 slides showing as they have obviously been removed. I really think Brisbane needs more play centres but this one needs to be closed. It's terrible so don't waste yr money.
This place was the worst play centre I have ever been to. The lady at the front counter, with a large eye brow piercing, is THE RUDEST person I have ever met and the staff in general were unpleasant, unhappy and rude. Everywhere you look there is a sign telling you not to do something or a sign warming you of a dangerous fence or unsafe something else. The "meal" that's advertised as being included is a cheese slice or basic spread on a piece of white bread OR a very small yoghurt OR a cup of fruit and absolutely no outdoor food or drinks are allowed. The day we went, health and safety inspectors were assessing everything. not sure how long this place will stay open for. Not a nice experience whatsoever.
For a play centre that has only been in operation for 6 months this place is looking very worn and unclean. The staff have poor to non-existent customer service skills. The "meal" is disgraceful. The unisex adult & children toilet facilities are revolting. I'm glad I purchased a discount entry package to this place as I would have been extremely unhappy if I had paid the full asking price. It is also advertised as suitable for up 15 years. I doubt any child older than 10 would be entertained here unless you gave them a small fortune in coins to play the arcade games. Perhaps our mistake was visiting on an overcast & showery day of the school holidays but I doubt it would be much different at any other time.
Even though my 6 year old twins thought this play centre was great, I however thought it was awful. I will never take my children back to this place again and waste my money. We went last school holidays, and it was packed to capacity. When we went there was no Game Zone set up like it is pictured on their website. To me this is very misleading and false advertising. There were a number of arcade games down the side of the actual fenced off playground. But it certainly didn't look like what was advertised for older kids to use. I am glad that my 14 year old daughter didn't come with us, as she would have been bored in 5 minutes and not very impressed. And I would have been more upset that I had to pay an entry fee for a child that didn't want to be there. The people that own and run the play centre obviously own the furniture store in the Myer building aswell. While I was watching my kids play, there were numerous men pushing stacks of chairs and other furniture items on trolleys through the play centre where the table and chairs for the eating area was set up. They were navigating around running children, parents and people pushing their babies in prams, taking the furniture through to their other business. So unsafe! There was not enough staff to accommodate food service or cleaning up. The place was grubby. There was a good amount of bins provided but they were overflowing with rubbish. Not just for a little while, but the rubbish was left unattended for hours and hours. It was mainly because they were just so busy and inundated with doing other things that this wasn't dealt with. And to me rubbish disposal is important in a business like this, because of health and safety factors. Not until the numbers diminished was a young guy able to remove all the rubbish out of the bins and off the floor! I think I was there for nearly 3 hours before that happened. The poor young kids they had there helping (obviously family members) were run off their feet trying to cope with huge amounts of people that were waiting for their ordered food to turn up. The meals for the kids were dismal and not worth the money at all, I really wished I had fed my children before we turned up. The butterfly sprinkle sandwiches were paper thin like someone squashed the life out of it. The bathroom was very poorly positioned and not very clean. And for the huge amounts of people that come to this place there were not many toilets at all, I think only 2 if I remember correctly. Also there were parts of the playground that the kids weren't able to access, they were blocked off or locked. Also I don't know where the themed rooms for the birthday parties were, as I had a look all over and I couldn't see anything like that available. So overall I would give it a 1 out of 10! Yes I could have left because I wasn't impressed about the service and the whole experience really, but my kids had a good time and I had already paid a silly amount of money for them to play. Even though they had to deal with the much older children that picked on the little ones and pushed them over playing their rough games because they were bored with not much to do, so they went and played with the toddlers and under 8's. I hope that the people that own this play centre can make it fun and pick up their game and improve dramatically. They are not doing themselves any favours and certainly not the public!
I really do not agree with the below comments posted about Hello Play.
I have taken my children there several times and they enjoy it.
The coffee is quite good. I would not plan on having a wonderfully prepared meal there because they do not offer it but offer SNACKS.
It is a very large play centre set on large premises. The place is reasonably clean not to the degree some wish it was. It's fine. My advice take your kids there see for yourself. Its really not just about the parents but my kids have fun. Mind you up until probably 6-7 yrs they could get bored.
NO LONGER OPEN, and they don't mention it on their website, very annoying when you drive 1hr across Brisbane with a promise to two girls!! (they have been closed since 26 Jan 14 according to the sign on the door)