I am a marketing and communications consultant and freelance writer. Living on the Gold Coast in Australia. Check out my website www.sarahsays.com.au or follow on Twitter @WENGoldCoast
Published July 10th 2012
I have started to become part of the furniture slightly at Gloria Jean's Coffee in Robina Town Centre Mall (or as I like to call it "my office"). As my workload, writing and college commitments have increased I now find myself I going in most days to do some keyboard tapping, have a coffee and make use of the free WIFI. But it's more than that that pulls me back. The coffee is great but more importantly the staff are all exceptionally friendly and polite, it doesn't matter if they are quiet or if there is a line out of the door they always greet you with a hello and a smile. It's usually the same staff that I see most days and they know each customer by name (or at least drink) and you can tell that they really enjoy working there.
The more time I spend there (I am here right now!) I see the same faces coming back time and time again, which is a testament to them getting it right. The free unlimited WIFI helps of course, and not all Gloria Jeans offer this, the one in Surfers Paradise only allows you a certain amount of time based on how much you spend (tut). The one in Robina almost feels like a little community, where they don't mind if you are there for for a few minutes or a few hours, just so long as you are there and you are happy.
I love writing and Gloria Jean's, Robina allows me to sit and watch the world go by, have a good coffee (and usually a cake *slaps wrist*) and get my work done in a relaxed friendly environment where you don't feel rushed or pressured to move on. I am slightly worried that they may start to charge me ground rent soon, but for now it all seems fine and they are as welcoming as ever.
My tip would be to always ask for a mug, for some reason coffee always tastes better in a mug, I don't know why but it just does!
I too, am a big fan of Gloria Jeans and hunt them out if I'm out & about & NEED my daily coffee fix. I myself find GJ coffee the only one strong enough to suit my taste buds without having to ask for another shot like all the other coffee chops I am forced to go toif I can't find GJ's. My local GJ's knows my likes and dislikes and unless there's a new staff member behind the counter, I just have to say the usual and they know what I want (large Cappacino on soy x2). I've lost count on how many cards I have (about 40-50 probably). I only use them when I have to.
Glad to see/hear that there are other GJ lovers out there besides me.