Well this experience differed greatly from mine this past weekend. My friend and I decided to sit in the restaurant adjacent for breaky. We had to repeat a macchiato order 3 times to the waitress who eventually came back again ask us to repeat the coffee order. When mine came out, the cup was streaked with coffee drips down the side. And our poached eggs couldn't be eaten as they were cold and so runny they were still raw!!! We were offered a replacement but opted for pancakes instead as a safer alternative. I def won't be rushing back there.