Debra, a stay-at-home mum of three, loves experiencing and sharing all that Brisbane has to offer; especially southside secrets.
Published February 23rd 2013
Is Due East headed south?
Our first impression of Due East Restaurant and Bar in Gumdale was not great. I had made a reservation the day before for 11am. When we arrived on Sunday morning, I was told that my reservation had been written down as 11:30. Ok, not that big a deal seeing as the restaurant was completely empty. That is until we discovered that we could no longer order breakfast (we missed the cut off by ten minutes) and lunch service did not start until 11:30am.
It went downhill from there. Instead of a celebratory birthday brunch for our seven year old, we had to settle for a less than satisfying lunch. We couldn't order meals for another half hour so we ordered some coffees. Our lattes arrived promptly but looked nothing like the perfectly presented cups of Campos on the menu, and tasted bitter.
Looking forward to fluffy pancakes with ice cream and mango crepes with cinnamon peaches, we were disappointed with the somewhat limited lunch menu. The kids chose fish and chips ($9.50) from the children's menu while I selected the Thai chicken salad ($18) and my husband opted for the Turkish chicken fillet burger ($15). I can't fault the friendly, efficient service; however, the food was mediocre at best and pricey for what was plated up.
Perhaps my expectations were too high; having heard that Due East was a fabulous, family-friendly restaurant. It appeared to be popular, with families filing in before we left. But if first impressions are anything to go by, we won't be returning.
Some restaurants meet expectations, others don't. I also had similar experience with Due East. Live nearby and visited a few months ago. Wouldn't rate it with much regard. Also found it pricey, nothing out of the box food. Knowing they serve no food for the magic half hour, one would think they would extend the breakfast menu or offer a brunch selection. I possibly would have had less patience than you and walked out at that moment. They do have a great visually appealing place with semi relaxed chill out feel. Customer service and value for money don't seem to match. Won't return either.
I live near Due East and go there often - and have always had great food and great service. The drinks are pretty good also… not to mention the haven that is the children's playground outside… I highly recommend it, as do a number of my friends and family!
Yes, it's disappointing when restaurants don't live up to reviews and you literally end up with a bitter taste in your mouth! I went to the St Bernards Restaurant at Mt Tamborine a few weeks ago after reading rave reviews about them and found them sadly lacking and very EXPENSIVE!!! For just the 3 of us at lunch time, we paid OVER $70 just for the meals which were okay, but not worth what we were charged for. The service was average as well and we found the staff less than enthusiastic or helpful with any enquiries we had. Can't say whether we would go there again, despite the lovely view off the balcony. We also found the balcony to be an OH & S nightmare with loose railings and umbrellas that smacked you in the head on windy days!