I found the staff at this place to be very thoughtful and great at their job. Before you begin climbing, a staff member runs you through the safety briefing which takes ten minutes. Then they show you how to clip and unclip your harness which is pretty simple. They also roam around the area and help kids out, cheer them on, give high fives, and offer to take photos.
Crazy Climb happens to be under the same roof as Lollipops play centre, however, they are sectioned off, so you can only access one through different doors.
We found the layout of this great because there was a locked gate between the two which means kids are safe.
I believe Crazy Climb is an awesome venue for indoor rock climbing and very affordable at $16.90 per child for the hour.