HI Sammy,
Sorry you had only an average experience...
We do aim to serve only high quality desserts and since your review have made many changes (like the settings on the fridges, which makes a big difference!).
We have almost completely changed our range and added frappes and iced drinks to cater for those who are not big on coffe, yet ;)
We'd love to see you again...
Cheers.
the team at Botz.