Writing for pleasure to showcase the best Australia has on offer.
Published May 27th 2015
Intuitive staff take care of your order with a smile
After an appointment on a Saturday morning in the Springwood area I decided to have a quick bite to eat before going home, so I ventured into the closest shopping centre looking for an ATM as well as an eatery. Inquiring at the counter of the Biscuit Café as to where I may locate an ATM, I was impressed by the courtesy of the young lady making coffee and the big smile on her face. So it wasn't a hard choice to decide where I would have a meal after visiting the ATM.
The café was busy with eleven tables occupied yet still a few more vacant to easily accommodate more patrons. As I looked around people were waving to each other, shaking hands of saying hello to other patrons a few tables away and I realised they were obviously regulars or people who knew each other from the locality. That gave me a warm feeling with memories from my home town where you would often bump into friends on a Saturday whilst doing the shopping.
The special of the day was a Ham, Dijon Mustard, Cheese and Onion Sandwich on gourmet toasted bread for just $6.05; however I chose a Chicken, Spinach and Pumpkin Tart with a small side salad. I also decided to treat myself to an Apricot and Coconut slice, which looked just too good to pass up; in fact all the sweet offerings were very enticing indeed. The Biscuit Café also offers soy or lactose free milk so dairy intolerant people can too enjoy a good cup of coffee made on milk that doesn't make them sick. If your choice is not a hot beverage, a well stock refrigerator with cold drinks stands at one end of the servery. Gluten free diets are also catered.
The girl who served me politely asked me if I wanted my sweet brought out with the meal or to bring it out later. This is something I'm not always asked and the order in which meal items are brought out to the table can be quite confusing at times. So this was another tick I gave the staff in that not only were they friendly to their customers, they were also intuitive enough to be one step ahead of the customer requirements.
Free iced water and glasses were set aside on a table in the eating area for patrons to help themselves and high chairs for toddlers were also readily available. There was absolutely no pressure for patrons to eat and run with the gent beside me staying long enough to finish reading his paper even after his scone was finished.
Always something interesting to read in the Coffee News
Whilst waiting catch up on the latest and grab a copy of the well known Coffee News Flyer which was on the counter for all to take.
I couldn't fault any of the staff at The Biscuit Café as they seemed happy to be at work providing smiles to all the customers. The Biscuit Café is situated in the Arndale Shopping Centre, Cinderella Drive Springwood. I will definitely be back when next I am in the area.