It is definitely a family business, with Judy assisted by her two daughters, Andrea and Jo. Gary is husband, father and delivery boy number two. They are not sure what happened to delivery boy number one. Maybe he overfilled a very large balloon and just floated away.
Talking to Andrea the most surprising thing I learned was that the week leading up to the AFL Grand Final is their busiest week of the year. "We are run off our feet supplying balloons for grand final parties, particularly if Collingwood is involved."