Life is about the journey - some roads are not always what they seem but you sure learn a great deal from them!
Published March 15th 2014
You may look at flight travel as a way from getting from Point A to Point B. In some cases you may experience services such as drink, food and entertainment. In fact, most airlines offer these services. However, Jetstar (which is wholly owned by Qantas) is an exception to this rule. While you may expect travel with these services, you can be assured that the only service you can expect is checking into the flight you booked. All of the other services come at a fee.
For instance, if you would like to watch a movie, you can do so on a Jetstar iPad for $12.00. The idea did intrigue me, however I glanced at the movie options and realised I had watched most of them. Therefore the $12.00 would be a poor investment and reading a book was a better way to past the time.
If you failed to pick up water at the terminal, you can purchase one for $4.00. So much for the idea of a complimentary beverage, which is something they never advertise.
You could, however opt for a 'meal deal'. As everything is at a fee, you could purchase a drink and a toasted sandwich. There is only one toasted sandwich choice, so if you don't eat ham, your selection is minimal. In fact, as a vegetarian, your selection is a bag of nuts, which is really nuts if you think about it. As for me, I saved a $1.00 on my meal deal.
The toasties comprised of two thin pieces of ham and some cheese. It must have been toasted prior to the flight because the 'waitress' handed me a box which had my food choice inside.
The Toasted Sandwich tasted pretty good for airline food besides the fact that the ham was like rubber which was impossible to bite through. The cheese reminded me of the 'plastic' cheese you buy in mass quantity. However, I was a little hungry, and being at a few thousand feet above sea level meant I could not really send it back to the chef!
Of course, under closer inspection, I found that the toasted sandwich was packed on the 12 February 2014 with a best before date of 12 August 2014. It did not mention fresh on the toasted sandwich section of menu, and I guess everything is pretty much handmade to a degree.
The gentlemen next to me had opted for an egg sandwich. While the menu said 'fresh' it had a used by day of 16 March 2014. It was unknown when it was made and how 'fresh' it was.
Unfortunately, by the time the 'waitress' had reached less than half way through the plane, they had run out of both pies and toasted sandwiches. I am sure someone in the back of the plane would have easily settled for my anorexic ham and cheese toasted sandwich.
Those who are accustomed to Jetstar are fully aware of this airline's business model, and as a result prepare for travel in this fashion. Unfortunately for me, it was my first time, and I had already been conditioned by other airlines to receive the basics such as water.
While I may knit pick the products and whinge about the prices, it seemed that the staff at Jetstar where a lot happier. Maybe this is because this branch of Qantas is more profitable and there is a higher chance of job security.
You can also be happy to know that the seats are wider with ample leg room. However, if Jetstar plans to become a flying café, having enough food for ¾ of the plane should be classified as good management. After all, they have a captive customer base, and most the food is frozen, which means that you have little to no wastage.
In conclusion the question arises of whether I would fly Jetstar again? By having a return experience I would say that Virgin Australia is still a better Airline. There pricing is competitive and I know that I can obtain a glass of water without having to pay for it. I probably would opt for Jetstar if my first choice is booked out, and knowing what I know now, I would probably plan my travel with Jetstar a little better.