I hate to be so rude to this restaurant. I know some people had good experience with it. But, mine was appalling.
To start with, the hotel staff, right from the wait staff to the chef or the owner(Gus) had NO customer skills at all. No smiles, no thanks whatsoever.
We had the Ourdeal voucher (I guess thats why the service).
Food: We ordered Samosa, Cauliflower pakoras, Fish fillet and chicken Tikka for appetizer. None of them were good enough. The fish and chicken looks straight from the freezer to the microwave and then to us. It was overcooked and had no flavour at all. They served all these four items in one single plate with the pickles, chutney all mixed up in one another. No spoons were given till we asked for it
Next up, we ordered Paneer peri peri, Eggplant potato, chicken Xacuti and Prawn balchao. Believe me, they were not fresh either. We were seated near the kitchen and I did not see the chef cooking a single item. Everything came from already cooked (in the morning) vessel to the reheat pan, then to us. It was so disgusting that, we could not finish most of it.
Service: Sometimes, you can forgive the disgusting food when there is great service. But, I dont think they were in mood to provide that either. I had my 16 month daughter with me. Trust me, she is pretty quiet and understanding and does not throw tantrums at all. She had a plastic spoon in her hand and was hitting it on her high chair. Not even the guests sitting next to her would get disturbed. But, the chef came out and told her (not even us) to keep quiet.
Price: The pricing was OK, but looking at the quality of food, it should have been for FREE.
I am not going anywhere near VivaGoa ever. The worst food experience in Sydney so far.
By Anonymous
Thursday, 30th of June @ 05:09 am