They say there's no such thing as a free lunch. Well, thanks to mystery shopping, there sort of is. You'll have to do a little bit of work, but hey, you're being paid to have it.
There are several mystery shopper organisations that offer hundreds of eating opportunities at a host of fast food eateries and restaurants across Australia every month. The aim is to assess customer service skills, food quality and most importantly, your experience.
Payments vary but you can expect anywhere between $10.00 to $50.00 per report depending on the company, restaurant and the detail required in the report.
The cost of the meal is usually reimbursed but occasionally included in the payment.
After registering and being accepted as a Mystery Shopper, you will need to apply on-line for assignments available in your area.
Each Mystery Shopper company website job allocation work slightly differently. You will either be allocated the assignment straight away, wait to be allocated the task, or be sent an assignment and be asked to accept or decline.
Every assignment has a set of instructions and a questionnaire. All you need to do is follow these and submit an online report that is an honest and constructive assessment of your experience.
Your feedback will provide the fast food franchise or restaurant with valuable information on the performance of their staff and the overall experience of the shopper. You get a meal and an opportunity to share your views.
The following is a list of some of the mystery shopping companies and who they currently represent. Some pay so poorly I have not included them - believe me, they are not worth your time and effort.
maybe like putting brochures in letterboxes - sounds like money for jam until you realise how little your hourly rate of pay is for what is expected
haven't done this, but I have read that some reports may require an hour and a half of documentation - in exchange for a $6 free meal - so maybe check how long it's likely to take you to fill out all the required paperwork before you commit too heavily to this one ...
I have done 'assignments' for Mystery Shopper before. It was awhile ago. And yes of course you do have a criteria to fill. That is a time frame. Sometimes you have to ask a specific question, take note of the obvious customer service, quality of food etc.... cleanliness, uniforms. And once done you come home log in & fill in your comments sheet. If its for your local shops not a big deal since you would generally go anyway for something! So really its just the time taken to fill in your comments on the page. Doesn't take all that long from memory. Bit of fun! If you can get the assignment:)